We have incorporated into
For Times of Crisis or No Crisis: What Strategy? Are we in crisis? Yes or no? Central banks appear to have the same strategy, whether we are in crisis or in economic growth: creating more money. Are we in crisis? No! So let's create more money, accelerate economic expansion and create bubbles that lead
Constant Feedback and Dialogue as Instruments of Leadership The multidisciplinary work is a reference when we work on projects with different purposes in the most diverse sectors of activity. In the particular context in which we lead international projects; as we have done recently in Zurich, Luxembourg or Madrid, we feel these challenges
Develop a Customer Service Culture with Quality! Throughout my professional career, I was able to understand how critical to the success of an organization is our technical and relational competence in customer service. The way we ensure the provision of a quality service and reference in our relationship with customers is an added value
How to Identify Persuasive People and Professionals Persuasive professionals are those who convey trust in an integrated network of other people and professionals with whom they work together to achieve common and shared goals. We have been able to identify several characteristics of these professionals, of which I highlight in the following. They
IN THE FUTURE, THERE WILL BE DEMOCRATIZATION OF ARTIFICIAL INTELLIGENCE! Business will be more digital and automatic processes will be increasingly computerized. Profile Sofia Veríssimo is from Lisbon, married and has a three year old son, to whom she dedicates much of her free time. After ten years as Country Manager of TomTom